![]() Please send in a ticket to our support team using the “Contact Us” button at an agent will be with you as soon as possible. We’re sorry to hear that you’re having trouble with the game. And not the first time up!! I’m sick of being Cheated and Controlled !!! This shouldn’t be allowed!! And I have put money into these little extra because they put you in a position where you lose a level for SO long you are cornered like one move to win but you Have to buy 5 moves to keep from losing the chance to finally pass the level!! I give !!Ĭareful of this trap!!! Things are good at first I see this is happening with other people and NO help from Customer Service !! This is SO frustrating and takes All the joy out of playing this game and I’m at almost level 1400. Now I’m getting Kicked Out of the App in the middle of play and at the worst times!! It’s making it impossible to play a game that was my Favsrite!!! Most Frustrating! And A Pretty Poor Excuse!! Just bought an Hour of play and didn’t get Credited!! These things Keep happening more and more. You get cut off 1 short of winning!! They just cut you off!!. The thanks I get is cheated on extra 5 moves I buy you never get 5. I’ve played and loved this game for a few years. sometimes I can’t dedicate that kind of time when I play? It would be great feature if I can save it for a time in my schedule to dedicate a few hours when I can play to use it. it kicks in right away so it’s a play or lose. you say contact customer service, I have now what? One little suggestion if I win an hour or two of extra play (love it) but how about allowing me to choose when I have the time to use it. It’s to frustrating to play a game and a oops happens 1 week 5 emails later I am STILL waiting? I JUST DON’T GET IT!! beware!!! sad this easy one of my favorite games but to argue over this is not fun. ![]() I don’t think 5 emails just asking you to give the awards I earned is complicated.If they can just get their customer service together this game easy 5. I cannot tell you how frustrating it is to be strung along. I have spoken to 2 customer service representatives 5 emails in a week just to get something I earned. For some reason the awards didn’t get credited. I won the grand prize of 9 power ups for winning 6 levels in a row I have only done 2x. GENIES AND GEMS, the GENIES AND GEMS logo, the Rainbow Gem Design, the GENIES AND GEMS characters, and related indicia are registered and/or unregistered trademarks and copyrights of Jam City, Inc. If you love jewel like puzzle games or games like Candy Crush, then this game is equally fun and addictive. It kind of reminds me of playing Candy Crush, but it’s more fun, with better challenges. I love love love Genies & Gems what a great game to play, thanks guys. Love this game it helps me relax and keeps me busy instead of being bored. įollow us on Instagram: an effort to support the capabilities of newer iOS devices, Genies & Gems no longer supports the iPhone 4S and iPad 2 devices * Bandit Rush: Catch bandits at different points in your journey to win boostersĭownload Genies & Gems and begin your magical journey today!Īlready loving Genies & Gems? Like us on Facebook to get the latest news on new levels, content and features. * Soaring Streaks: Get prizes for beating levels without losing a life * Play exciting new events and challenging match 3 puzzle levels daily! * Uncover idols and collect gold along the way! * Use exciting power-ups the Gilded Rainbow or Gilded Butterfly to swiftly advance through challenging levels! * Collect keys to unlock new worlds and crush challenges! * Swap, match, and crush gems in thousands of fun and challenging match-3 puzzle levels With thousands of levels and challenging game modes, and daily events, Genies & Gems provides endless hours of fun and exciting match 3 puzzle gameplay: Swap ,match, and crush gems, recover ancient relics, and collect gold bars and enchanted keys on this one-of-a-kind enchanted exploration! Journey through mystical worlds with Jenni the Genie and her companion, Trix the Fox, to crush the thieves that have stolen the Palace’s riches. Thieves have stolen the jewels from the Palace and there is only one person who has the power to get them back!įrom the makers of Cookie Jam and Panda Pop, comes Genies & Gems, the treasure of match 3 puzzle adventure games. ![]()
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